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What is a visit?

A visit is a user session (similar to Google Analytics) that expires within 30 minutes. A session is a group of user interactions, like a page view or purchase. Bots are in large majority excluded, except bots that simulate browser traffic and therefore use server resources.

What happens when I go over the Visits limit?

We add the fee for overage to your next invoice and continue serving your store. If you go over the amount of your plan in overage (for example for Shop plan), we will contact you and request a separate payment for the overage.

What happens if I disable Visits Overage?

Your store will slow down due to the resources usage. You can set your own limit on how much Visits Overage you allow.

Are there any other limits?

The number of visits and disk usage are the only hard limits. That said, resource usage is also impacted by the number of plugins, SKUs (products + variations), and monthly orders. For example, if you have a store with 50 plugins, then the Shop plan is not enough. You can see the resource usage in your store dashboard.

Will the amazing performance show on the Cart plan?

The Cart plan does not include CDN, and it takes a few pageviews to fully run the caching optimizations. If you'd like to test WooCart performance on the Cart plan, contact support and we'll configure it for you manually. Everything that we do is done automatically on the larger plans.

How many stores can I host per plan?

Since resources are dedicated per store for better performance and easier maintenance, hosting is for one store per plan.